RETURNS & CANCELLATIONS

 **Cancellation Policy:**
- Orders can be canceled only if they have not been dispatched yet.
- Customers must contact our customer service team at chicmati7@gmail.com to request a cancellation.

 **Return and Exchange Policy:**
- At Chicamti, we take pride in crafting unique products that reflect our dedication to creativity and quality. Each item is meticulously crafted with care, and we strive to ensure that our customers are delighted with their purchases.

- As our products are carefully crafted , we do not accept exchanges or returns for reasons such as personal preference or change of mind after receiving the item. We encourage customers to carefully review product descriptions and images before making a purchase.

- However, if there is a defect or issue with your order that affects its functionality , please contact us within 2 days of receiving your order. We will do our best to resolve the issue and ensure your satisfaction with our products. Provided a full opening video of the parcel received.

 **Refund Policy:**
- Refunds for damaged items will be issued in the form of a coupon.
- The coupon code will be provided to the customer via email and can be used for future purchases on our website.
- Refunds will be processed within 2 working days of receiving the returned item.

**Return Process:**
- To initiate a return or exchange for a damaged item, customers must contact our customer service team at chicmati7@gmail.com to obtain a return authorization.
- Customers must return the damaged item(s) within 48 hours of receiving the return authorization.
- Returned items should be securely packaged and shipped to return address.

**Contact Us:**
- If you have any questions or concerns about our cancel and refund policy for sarees, please contact our customer service team at chicmati7@gmail.com